Making Mobal: How We Were Able to Offer Japan Expats a Voice+Data eSIM with a Real Japanese Phone Number

Living as an expat in Japan can be a blast, but getting your hands on a real Japanese phone number? Tricky if you need an eSIM! Until now, it’s been hard for expats who value an English-language service to get set up with an eSIM that gives them a real Japanese Phone number. Seems unusual? Well, the reason is that Japan has some VERY strict rules about who can have a Japanese phone number. 

The Challenge 

So, what’s the deal with Japan’s phone number restrictions? Well, they’re no joke. To make sure everything’s in line with the rules, Mobal had to figure out a way to verify your identity. And that’s where the trouble with the usual email delivery of eSIMs came in. In short, emails just aren’t secure enough – we have to check you are who you say you are before we can give you a Japanese phone number! Mobal had to come up with a new game plan. 

Mobal’s Solution 

Here’s how Mobal cracked the code and made it all work:  

1. eSIM Access Code Drop: Instead of shooting your eSIM over via email, Mobal delivers an eSIM Access Code. It’s like a secret passcode to unlock your eSIM and get your real Japanese phone number. You can get this code mailed to you, or you canswing by one of Mobal’s designated spots in Japan to pick it up – just flash your ID, and you’re good to go.
2. Identity Check: To play by Japan’s rules, Mobal set up a secure ID verification process. Before they hand over your eSIM, they need to make sure you’re the real deal. That means proving your identity to get the green light.
3. Top-Notch Service: Mobal isn’t just about following the rules; they’re all about giving you the best. While other providers might skip the strict ID check, Mobal’s approach means you’re getting a top-quality and reliable service. They’re willing to put in the effort to make sure you’re satisfied, even if it takes a tad longer.
4. Quick Fix with Data Only eSIMs: Need an eSIM in a hurry and don’t care about voice service? Mobal’s got Data Only eSIMs that can be in your inbox within minutes. No need for a long ID process – just a quick and easy email delivery.

Mobal’s not just another mobile provider – they’re the game-changers for expats in Japan. They’ve cracked the code to get you a real Japanese phone number with their voice eSIMs. By tackling the strict regulations with their ID verification process and eSIM Access Codes, Mobal is making life easier and more enjoyable for expats in Japan. It’s all about putting the customer first and ensuring you get a top-notch mobile experience!