We’ve been working hard behind the scenes here at Mobal to try and improve the literature that goes out with our phones so that you, our customers can get your phones set up and working as quickly as possible.
We’re delighted to release our new quickstart guide for the Blu Zoey, our basic handset.
We hope this guide helps you getting the phone setup and we’d love to hear any feedback you have about this guide in the comments section.
Download the BLU Zoey Quickstart Guide
how do I reset or change my voicemail number
Thank you for your comments – unfortunately we are unable to provide support via the Blog but would be happy to help if you could call in on 212 785 5800 or e-mail support@mobal.com. Thank you.
I try to call the test number (+1 423 254 5841) on my new blu zoey and get a response recording “the phone you are using does not allow outgoing calls”. I get the same recording when trying to call Support (+1 212 785 5800). How can I get service?
Thank you for your comment – I have forwarded your question on to our support team who will be in touch as soon as possible. If you prefer you can call our support team on 212 785 5800 from another phone if you are able to do so.
Hi, If I purchased just the SIM card for $9, and purchase a separate GSM-enabled phone, does Mobal provide the phone numbers (US and UK) on the SIM card?
Thanks, Jarvis
Thank you for your comments – unfortunately we are unable to provide support via the Blog but would be happy to help if you could call in on 212 785 5800!
The new quickstart guide is great! I have had the email sitting in my inbox since it was first sent. Today I finally downloaded the guide. Sure makes it easier to get on communicating with BLU Z. Its been so long since I first charged up the battery, that I guess I will have to do an overnight charge to get it back to what it should be. Really have not used the phone due to the lack of easy to see and understand instructions with the old start up guide. On a couple of quick notice trips I never even packed the phone due to not wanting to labor through the instructions. Thanks for the new guide.
don’t have the phone yet. I sent a message about the warranty or having problems for an explanation but still no answer
Hi Orrell,
I will make sure one of our customer support team contact you today.
Thanks
Jared
Just a big thank you for creating the Quick Start Guide for the BLU Zoey, which is the phone I have. I really appreciate this!!